Compromised Account

If you believe that your OrbitRemit account has been compromised, we understand the urgency of resolving this issue. Your security is our top priority, and we are here to assist you in securing your account.


Steps to Take:


Change Your Password:

  • Go to the OrbitRemit login page.
  • Click on the "Forgot Password" link.
  • Follow the instructions to reset your password.

Enable Two-Factor Authentication (2FA):

  • Once logged in, navigate to your account settings.
  • Enable 2FA for an extra layer of security.

Review Account Activity:

  • Check your recent transfers for any unauthorized activity.
  • If you notice any suspicious transfers, report them immediately.
Submitting a Compromised Account Ticket:
To expedite the resolution process, please fill out the Compromised Account Ticket Form below. Our support team will investigate the issue and take appropriate action to secure your account.

Please follow the link below to submit a compromised account ticket form:
Submit a Compromised Account Ticket

Please ensure that all the information provided is accurate and up to date to facilitate a swift resolution. Our support team will review your ticket and reach out to you with further instructions or updates.

In the meantime, avoid accessing your account from public computers, and refrain from sharing your account credentials with anyone.
Thank you for your cooperation as we work to secure your account.