Transfers from New Zealand (NZD)

If you want to make a NZD transfer from New Zealand we will need to verify your details as part of the transfer process. There are two ways to verify your details to send NZD. The option used will depend on the documents that you hold:

Where is your identity document from?

New-Zealand.png  New Zealand Passport / Drivers Licence

OR_Support_NZPassport.jpg

If you hold a valid (not expired) New Zealand passport or driver's license we will require a copy of the document plus a proof of address document.

To meet the requirements this proof of address document should:

  • Be a bank/credit card statement (issued by your bank) or utility bill 
  • Be less than six months old and show the date of issue
  • Be addressed to, or show the name of, the OrbitRemit account holder
globe-icon.png  International Passport (any passport that is not a New Zealand passport)

OR_Support_ForeignPassports.jpg

If you hold a valid (not expired) international passport we will require you to complete Biometric Verification. Biometric Verification will require you to have your passport with you and access to either;

A computer with a working web cam (on our web app)     or
A mobile phone with a working camera to complete the process on our Android and iOS apps.

You will be guided through the two step process and just need to follow the prompts.  

We will also require a valid proof of address document which should meet the requirements below:

  • Be a bank/credit card statement (issued by your bank) or utility bill 
  • Be less than six months old and show the date of issue
  • Be addressed to, or show the name of, the OrbitRemit account holder
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request