Transfers from Australia (AUD)

If you want to make an AUD transfer we will need to verify your details as part of the transfer process. All customers wishing to send AUD will be required to complete Biometric Verification. You will be guided through the two-step process and just need to follow the prompts.  

What you will need

Technical Requirements

Biometric Verification will require you to have access to either;

  • A computer with a working web cam (on our web app) or
  • A mobile phone with a working camera to complete the process on our Android or iOS apps.

Identification (ID) Document

You will need a valid ID document. You can use any passport and driver's licenses and national identity cards for select countries. When you select the issuing country of your document you will see a list of which documents are acceptable.

OR_Support_AUTransfers_ID.jpg

Please note your identification document needs to be valid (not expired).

There is no need to complete verification prior to creating a transfer. The first time you create a transfer the verification requirements will be built into the transfer creation process.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request