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Account

From your details to account verification

Profile

  • How do I change my password?
  • What is my customer number and where do I find it?
  • My Profile
  • Sign Up
  • How do I edit my profile?
  • How do I change my email address?

Business Accounts

  • Creating a Business Account
  • Verifying your Business Account (AU)
  • Verifying your Business Account (NZ)
  • What are Nominee Directors, Shareholders and General Partners?

Verification

  • Having problems with Biometric Verification?
  • How do I complete Biometric Verification?
  • Transfers from Australia (AUD)
  • Transfers from New Zealand (NZD)
  • What is 'Biometric Verification’?
  • What is a proof of payment?

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