How to stay safe online

At OrbitRemit, your security is our highest priority. As scammers become more sophisticated, it's important to know how to recognise common scams and protect yourself when sending money online.

Common scam techniques to watch out for

Creating urgency: Scammers pressure you to act immediately, making you feel rushed or panicked so you don't have time to think clearly.

Impersonating people or brands: Fraudsters may pretend to be a friend, family member, or a trusted company like OrbitRemit by copying usernames, logos, or profile photos.

Phishing links: Scammers send suspicious links asking you to click, download files, or make payments through unofficial channels. If a message feels confusing or doesn't make sense, trust your instincts.

How to protect yourself

1. Slow down: Scammers want you to act quickly. Take a moment to review the message, think carefully, and ask yourself whether the request makes sense.

2. Don't send money or personal information: OrbitRemit will never ask for sensitive personal or financial information via social media, Instagram, Facebook messages, or comments. Only trust our official communication channels.

3. Double-check links: If you receive a message asking you to click a link or download something, verify the source first. Hover over the link to check where it actually leads before clicking. If it looks suspicious, don't proceed.

4. Report suspicious activity: If you come across a fake account or suspicious message claiming to be OrbitRemit, report it immediately to protect yourself and others.

Official OrbitRemit contact channels

If you ever doubt the authenticity of a message or account claiming to represent OrbitRemit, contact us directly through one of the following verified channels:

For full contact details, see: How to contact OrbitRemit

When in doubt, slow down. Scammers rely on urgency and confusion — taking a moment to pause is your best defence.

Need help? Contact our support team at support@orbitremit.com.