OrbitRemit lets you send money to someone in Vietnam who can collect it as cash at a Vikki Digital Bank branch (formerly DongA Bank) — no Vietnamese bank account needed.
What you'll need before you start
Collect the following details from your recipient before creating the transfer:
- Full name (as shown on their ID)
- Date of birth
- Residential address
- Email address
- Mobile number (Vietnamese number — this is how we notify them when cash is ready)
Step 1: Log in and start a transfer
- Log in to your OrbitRemit account at orbitremit.com. If this is your first transfer, see: A guide to creating your first transfer.
- Select Vietnam as the destination country and enter the amount you want to send.
Step 2: Create a cash pickup recipient
- If you have sent money to this person's bank account before, you still need to create a new recipient for cash pickup — the two recipient types are separate.
- When adding your recipient, select "A person who will collect funds" as the recipient type, then enter their details.
Step 3: Pay for your transfer
- Complete your transfer and proceed to payment. Pay as soon as possible to avoid delays — OrbitRemit will not release the transfer for collection until payment is received.
For a full guide to payment methods, see: What payment options do I have to pay for transfers?
Step 4: Your recipient collects the cash
- Once OrbitRemit receives your payment, the transfer is released for collection. If you provided a valid Vietnamese mobile number, your recipient will receive an SMS letting them know the cash is ready.
Where to collect: Cash pickup at any Vikki Digital Bank (formerly DongA Bank).
Important — what your recipient needs to bring
| Requirement | Details |
|---|---|
| Transfer reference number | Provided to you after the transfer is created, and sent by SMS to your recipient. They must present this to collect. |
| Photo ID — two forms required | Passport, national ID card, voter's ID, or employer ID |
Make sure the mobile number you enter for your recipient is correct. This is how they receive their collection reference and notification.
Fees
OrbitRemit's standard fees apply to all Vietnam cash pickup transfers. There are no additional OrbitRemit fees for any Vikki Digital Bank (formerly DongA Bank) branch collection.
Ready to send? Start a transfer
Need help? Contact our support team at support@orbitremit.com.