How to contact OrbitRemit

If you need help with your OrbitRemit account, making a transfer or anything else, you can contact the OrbitRemit team for assistance. Our support team is available via phone, email or live chat.


New Zealand: +64 4 831 8780

Australia: +61 2 8188 3735

If your phone call is not answered straight away, you can leave a voicemail and will be contacted by a team member as soon as possible. 


If you request support via email, you can expect to hear back within 1 working day.

Live Chat

Live chat is available within the OrbitRemit app from Monday - Friday, 9am-5pm NZST. Start a live chat via Customer Support > Chat with us.

The answer to many commonly asked questions can be found in our Help Centre. We recommend you look here first if you need assistance quickly. Simply browse by category or enter the keyword of your query in the Search bar to find relevant articles.

Please exercise caution when dealing with your personal information and beware of scammers. Only use these verified contact details for OrbitRemit. If in doubt, please always refer back to our website or Live Chat within your OrbitRemit app.