Our support team is here to help with your account, transfers, or any questions about our services.
Our team aims to respond within 1 business day.
Live chat
Live chat is available directly in the OrbitRemit app. Go to Customer Support > Chat with us to start a conversation.
| NZST | AEST | |
|---|---|---|
| Monday – Friday | 8:30am – 1:00am | 6:30am – 11:00pm |
| Saturday – Sunday | 10:00am – 7:00pm | 08:00am – 5:00pm |
Help Centre
You may find a faster answer by searching our Help Centre before contacting support. Browse by category or use the search bar to find solutions to common questions.
Visit the OrbitRemit Help Centre
Stay safe
Only use the verified contact details listed on this page or within the OrbitRemit app. Be cautious of anyone asking for your personal information. If you are ever unsure whether a message is genuinely from OrbitRemit, contact us directly through the channels above rather than responding to the message.