Understanding common security terms can help you feel more confident about how your money and personal information are protected. Below is a clear guide to the key security concepts you might face when using OrbitRemit.
What is encryption and why is it important?
Encryption is a method of converting your data into unreadable code so no-one else can access it. OrbitRemit uses strong, industry-standard encryption to protect your personal details, identity documents, and transfer information. This ensures your data remains safe even if it is intercepted online.
What does TLS or HTTPS mean on a website?
TLS (Transport Layer Security) and HTTPS indicate that your connection to OrbitRemit is secure and encrypted. The padlock symbol in your browser confirms that the data you send, such as login details or transfer information, is protected. This prevents hackers from viewing or modifying your data in transit.
What is Multi-Factor Authentication (MFA)?
MFA is a security process that requires two or more verification steps, such as your password plus a code sent to your phone. OrbitRemit uses MFA to provide stronger account protection. Even if someone discovers your password, MFA helps stop unauthorised access.
What is Two-Factor Authentication (2FA)?
2FA is a type of MFA that uses two layers of security: something you know (your password) and something you have (like your phone). It adds a second lock to your OrbitRemit account. Enabling 2FA significantly reduces the risk of your account being compromised.
What is biometric verification?
Biometric verification uses your unique physical features such as your face or fingerprint to prove your identity. OrbitRemit uses biometrics during registration to prevent identity theft and ensure only you can create or access your account. It is one of the strongest forms of identity protection available.
What is ‘data at rest’?
Data at rest refers to information stored securely in OrbitRemit’s systems, such as your profile details, ID documents, and transfer history. This data is encrypted to protect it from unauthorised access, even when it’s not being transferred or used.
What is ‘data in transit’?
Data in transit is information being sent between your device and OrbitRemit’s servers, for example, when you log in or submit a transfer. OrbitRemit encrypts all data in transit to keep your personal information secure while it travels across the internet.
What does KYC mean in banking and money transfers?
KYC (Know Your Customer) is a legal requirement that ensures financial companies verify the identity of their customers. OrbitRemit uses documents like passports, driver licences and biometric verification to confirm who you are. This helps prevent fraud and protects your account.
What is AML/CTF and why does OrbitRemit follow it?
AML (Anti-money laundering) CTF (counter terrorism financing) refers to laws and processes that stop criminal activity such as money laundering and financial fraud. OrbitRemit follows strict AML/CTF regulations in Australia and New Zealand to ensure all transfers are legitimate and secure. This keeps the platform safe for everyone.
What is fraud monitoring?
Fraud monitoring is the continuous review of account activity to identify suspicious behaviour. If something looks unusual such as unexpected login locations or strange transfer patterns, OrbitRemit may trigger extra security checks. This helps protect your account from scams and unauthorised access.
What is a secure session or session timeout?
A secure session is the protected connection created when you log into your OrbitRemit account. Session timeouts automatically log you out after inactive periods to stop others accessing your account if you leave your device unattended. This reduces the risk of accidental exposure.
What is IP address monitoring?
IP address monitoring helps detect logins from unusual locations or unknown devices. If OrbitRemit notices a login attempt that seems suspicious, extra verification may be required. This helps block fraudulent access attempts.
What is device or browser fingerprinting?
Device fingerprinting helps recognise the device and browser you normally use. If a login attempt occurs from an unfamiliar device, OrbitRemit may prompt additional security checks. This technology helps protect your account from impersonation or hijacking attempts.
What is tokenisation?
Tokenisation replaces sensitive information such as authentication data with randomised, unusable tokens. These tokens cannot be reused or stolen in a meaningful way. It adds another layer of protection when processing or storing secure data.
What is a firewall?
A firewall is a digital security barrier that blocks harmful or unauthorised traffic from reaching OrbitRemit’s servers. It helps filter out threats and keeps your information safe from attacks.
Need help?
For support, visit:
https://support.orbitremit.com/hc/en-us/articles/12928431252509-How-to-contact-OrbitRemit